At Pier One, we understand that timely delivery is crucial to your shopping experience. That’s why we’ve streamlined our delivery process to ensure that your stylish men’s wear reaches you as quickly and efficiently as possible. Here’s everything you need to know about our delivery options and timelines.
Delivery Options
We offer two convenient delivery options to suit your needs:
- Standard Shipping: For those who need their items a bit quicker, we offer standard shipping via DHL or FedEx. This option costs $12.95 and ensures that your order is delivered within 10-15 business days after dispatch.
- Free Shipping: For orders over $50, we provide free shipping using EMS. This option typically takes 15-25 business days for delivery after dispatch.
Order Processing
Once you place your order, our team works diligently to process it within 1-2 business days. This includes picking, packing, and preparing your items for shipment. We strive to ensure that every order is handled with care and attention to detail.
Global Reach
At Pier One, we are proud to serve customers worldwide. Whether you’re in the bustling streets of New York or the serene landscapes of Europe, we bring our stylish collections to your doorstep. Please note that we do not ship to some remote areas and parts of Asia.
Tracking Your Order
Once your order is dispatched, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your delivery in real-time. If you have any questions or need assistance, our dedicated customer service team is always here to help.
Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 15 days of receiving it. Please ensure that the items are in their original condition with all tags attached. For more details, visit our Returns Policy page.
Contact Us
If you have any questions about our delivery options or need further assistance, please don’t hesitate to reach out to us at [email protected]. Our customer service team is available to assist you with any queries.
Thank you for choosing Pier One – where style meets substance. We look forward to serving you and helping you elevate your wardrobe with our stylish men’s wear.